Job Ready Program
Empowering IT graduates with essential skills and practical experience to kickstart their careers.
Training Services
Our specialized mentorship programs are designed to help IT graduates kickstart their careers in Australia. Get hands-on experience, resume preparation, interview coaching, and ongoing mentorship..
Success Stories
Over 40 graduates have successfully transitioned into the Australian job market with our help. Hear from our successful alumni and discover how TechVortex can help you achieve your career goals.
Course Content
- Introduction to IT Helpdesk/Service Desk Roles: Overview of job responsibilities and key functions.
- IT Infrastructure Fundamentals: Understanding hardware, software, and network components.
- Operating Systems: Installation, configuration, and troubleshooting of Windows 10 and Windows 11.
- Network Basics: Introduction to network concepts, including IP addressing, DNS, and DHCP.
- IT Service Management: Key frameworks like ITIL and their practical applications.
- Common Support Tools: Usage of remote desktop applications and ticketing systems.
- Customer Service Skills: Effective communication, problem-solving, and managing customer expectations.
- Technical Troubleshooting: Techniques for diagnosing and resolving hardware and software issues.
- Security Fundamentals: Basics of cybersecurity, including virus protection and data privacy.
- Career Preparation: Resume building, interview coaching, and job search strategies tailored to the IT industry.
FAQs
Find answers to some of the most common questions about our programs and services.
Our training programs typically last 4-5 weeks, with 6-8 hours of training each week.
Yes, we provide resume preparation, interview coaching, and ongoing mentorship to help you secure a job in the IT industry.
Yes, our programs are designed to be accessible to IT graduates worldwide. We offer online training and mentorship to accommodate international students.
Basic computer knowledge and a keen interest in IT are recommended. Specific prerequisites may vary by program.
You can apply through our website by filling out the application form or contacting us directly via email or phone.